This is the most important question that should be asked before sending your valuable. You should take the time to do some research and find out exactly to whom you are sending your watch. It is important that you feel comfortable before proceeding.

First we are a real brick and mortar company, you can bring your watch in to us during regular business hours.

We have been servicing fine watches since 1995. All of the work will be done on our premises on site. We do not send any watches to other facilities without your complete knowledge and consent.

We have CW21 certified watchmakers on site. We also have additional watchmakers that have completed Watchmaking School and have taken various training tasks and attended classes but have not yet taken the CW21 examination. All work is overseen and checked by a CW21 certified watchmaker.

We will take the time to answer all your questions by phone or email.

Our head watchmaker is very experienced and provides attention to detail. He is well known for his thoroughness in his work and a certified CW21 watchmaker. Your watch will be repaired and refinished by our highly trained watchmakers and nothing less.

Illinois Watch Company is a member of the American Watchmakers clockmakers institute. We adhere to their code of ethics. We will conduct ourselves as professional horologists in ways which will reflect well upon themselves, the organization and profession. Craig Stone proudly owns Illinois Watch Company.